If for any reason, you are not completely satisfied with any purchase made at OMMCollection.com, you may return any item, (excluding accessories, all travel size products, and samples), within 10 days for a full refund, less shipping charges when applicable. Any products not purchased at OMMCollection.com should be returned to original point of purchase. Refunds must be applied to the original credit card used for purchase. You will receive an e-mail confirmation when your return is received and your refund is being processed.
To return a product, please email email@example.com with your order number, along with your reason for return. Repack the item in its original packaging if possible, and ship via insured carrier (FedEx, UPS, or USPS) to:
6317 Executive Blvd
Rockville, MD 20852
You will receive an e-mail confirmation when your return is received and your refund is being processed. OMM Collection is not responsible for return items damaged or lost in transit.
If you are returning an item because it is damaged or defective or you did not receive the product ordered, we will provide a prepaid return label.
*For security purposes, exchanges are not offered at this time.